Frequently Asked Questions

The name for unlimited writing and editing by HeadStart Copywriting.

Yes, for written pieces in English, each under 800 words. If you order more than one piece per day, we will call you to arrange a delivery date.
Yes, we can provide a quote for whitepapers, competitive and market research, ebooks, etc. We can also create a custom package for you.

Starting April 1, 2019, for new clients, unlimited writing and editing is available for $1,899 US per month for up to two users. We have other monthly packages available as well. If you have team members based in Canada, you qualify for Canadian dollar invoicing.

 

A "Tone of Voice" session is complimentary if you engage with us for a minimum of six (6) months.

For more information, please visit our services page.

We save you time and effort to deliver written content faster. You can publish more content, do more A/B testing, promote consistency and avoid administrative tasks associated with hiring various external contractors. You can focus on other tasks to be more productive at work while using our streamlined process.

 

Our clients have saved thousands of dollars on their yearly budget spend on writing and related creative services. Copy-as-a-Service will save you money and may allow you to allocate the rest of your budget to different projects.

Three business days after the date assigned. We often deliver drafts sooner, depending on the type of content required.

Yes, it is an unlimited plan so revisions and copy edits are included. If you require copy editing only on an ongoing basis, please let us know.

In addition to unlimited writing and editing, our clients enjoy the following benefits when partnering with us:

 

  • A tone of voice session upon signing and refresh session every 6 months
  • Ongoing, weekly email updates
  • Ongoing, bi-weekly industry news, links, including conferences
  • Ongoing, monthly “content bank” of article outlines on industry topics; three per month available to be written out in full
  • At 3 months: competitor analysis report (including executive activity on LinkedIn)
  • At 6 months: appreciation lunch (in person or sent to your team)
  • At 9 months: content strategy session or industry report
  • 12 months+ clients receive additional, custom market or competitor research reports
  • Complimentary tickets to HeadStart's VIP annual event

We wanted to create a seamless, time-saving and cost-effective process to produce great content and reduce the tasks associated with completing written work. We also wanted to help teams plan their budgets with transparent pricing and take the guess work out of working project by project.

We recommend you sign on for a minimum of six months so we can improve the quality, speed and build consistency over time as we work with you. However, a month-to-month contract is available using a credit card.

You know your industry and audience best. Our writers work in many different industries and are top-notch researchers and subject-matter experts themselves because they work side by side with our clients.
 
In our experience, "tone of voice", style, quality and consistency for your audience becomes the priority when you hire a writing service. This is why we work with clients on an ongoing basis - monthly or yearly - to deliver the right tone, style, quality and consistency for your audience.

Our core team members are located in Ontario and Quebec and we have an extended network of writers in Canada who work with us on a regular basis.

Yes, we can provide some samples upon request. Please review our current client list here.

We need very little information but will ask you this question: what is your vision for this piece? In general, we work with our clients to develop a process they prefer.

Yes, we include phone interviews and attend meetings virtually as part of the package. We have a conference line available as well.

We use email, phone and Microsoft Word documents/attachments. We do not log into clients' applications, workflow apps, or third-party tools such as Google Docs at this time.

Two client "users" are assigned to work with us. For example, a Marketing Manager and Marketing Specialist who work on the same team with the same audience can send us requests. More users and/or more audiences/brands can be added for additional fees. HeadStart uses a 4-page Service Level Agreement (SLA) similar to contracts used in the software industry.

Yes, we have been through the procurement process with many of our current clients. HeadStart Copywriting also holds comprehensive business insurance.

Yes, we can help with a custom quote. Please contact us and describe what you need.

Get started and

contact us

Professional writers make a difference – delegate your content development and get a head start! Interested in partnership? Please let us know!

Some

Clients

LET’S TALK!

HeadStart is an extension of your team to help you finish your content projects. Read about our approach and let's get started. Call 1.647.479.9783 or contact us.